aljetspMar 1, 20213 minMeeting the Invisible ManI was raised watching old black and white movies. Honestly, this is likely because my parents were shown these films by their parents in...
aljetspFeb 15, 20214 min5 Tips for Conducting Focus GroupsImagine this: You are the owner of a local restaurant and want feedback from customers to help you improve the dining experience. You...
aljetspFeb 9, 20214 minHelp! No One Answered My SurveyHave you ever said something at a party that resulted in immediate and deafening silence? The comment need not be inappropriate. I could...
aljetspOct 1, 20195 minWhy Small Cities Need Big DataLast week I attended the League of Oregon Cities’ annual conference in Bend, Oregon. Hundreds of elected officials and city staff from...